Pick-ups are located at our candle making facility at 4015 W Carroll Ave, Chicago, Illinois 60624. Please note, the entrance to the building is through the back of the building. Access through the back alleyway can be found off of Pulaski Avenue in between Lake Street and Carroll Avenue. Our facility is open for pick-ups Monday-Friday 9am-5pm CT. If you need to make arrangements to pick up outside of business hours, please let us know before scheduling your pick up at email@example.com.
Please note that we will hold your purchased pick-up for 60 days. After 60 days, we will return the items to our inventory and issue a refund. If you need assistance getting to our facility or have any questions, please call us at 773-388-2811. Thank you and we look forward to seeing you soon!